Refund policy

We want you to be happy with your purchase. If you're not satisfied, here's how our return and refund process works.

1. Return Eligibility
Items can be returned within 7 days of delivery, provided they are unused, unopened, and in their original packaging.

2. Non-Returnable Items
Opened or used beauty/skincare products cannot be returned due to hygiene reasons, unless the product is defective or damaged on arrival.

3. How to Request a Return
Contact us at rmorganicofficial@gmail.com with your order number and reason for return. Our team will guide you through the next steps.

4. Refunds
Once your return is received and inspected, we will notify you of the approval status. Approved refunds will be processed within 7-10 business days to your original payment method.

5. Damaged or Wrong Items
If you received a damaged or incorrect product, contact us within 48 hours of delivery with photos, and we will arrange a replacement or refund.

6. Shipping Costs
Return shipping costs are the customer's responsibility unless the item was damaged or incorrect.

7. Contact
For any return or refund questions, reach us at rmorganicofficial@gmail.com